Certificate III in Individual Support (Disability)


Are you looking to START your CAREER in the disability sector?  This entry-level qualification will give you practical skills and knowledge you need to provide individual support to people living with a disability.

Job Prospects

  • Disability Support Worker
  • Community Care Worker
  • National Disability Insurance Scheme service provider
  • Personal Care Worker
Job Trainer Fund
The Australian and Queensland Governments are providing joint funding to deliver additional training places in accredited short courses and qualifications to Queensland job seekers, school leavers and young people. This funding will provide the skills need to find work, re-enter the labour market or explore new work opportunities as Queensland’s economy recovers from the impacts of COVID-19.

From 1 October 2021, a new focus of the JobTrainer Fund is provision of aged care, childcare, disability care and digital skills.

The JobTrainer Fund supports job seekers, school leavers and young people to access the skills and training they need to find work, re-enter the labour market or explore new work opportunities available as Queensland’s economy recovers.

Can I enrol in more than one short course or qualification?

Under JobTrainer you may only complete one qualification, but you can enrol in multiple short courses. You also can’t enrol in more than one short course or qualification at a time.

And if you have previously completed a qualification you may still be eligible to enrol in a JobTrainer short course or qualification, as JobTrainer is about offering people a chance to retrain and gain new skills and qualifications.

Am I eligible to undertake training?

To be eligible to enrol in a short course or qualification funded under JobTrainer you must:

  • permanently reside in Queensland, and
  • be an Australian citizen, Australian permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen, and
  • have finished school or no longer be at school (including home schooled), and
  • not already be enrolled in training (includes VET and higher education courses), and
  • not have previously completed a qualification funded under the JobTrainer Fund, and
  • either be a job seeker or a school leaver or young person.

For more information on the JobTrainer fund visit:



Subsidised                  $130

Concession          $110.50

Full fee                      $3250

Job Trainer                      $0

Start Anytime

Government Funding Available

Flexible Delivery Options


Study with Industry Experts

Course Overview

Kick start your career in the disability sector with this entry-level qualification. This course will give you the skills you need to provide individual care to people in home, community or health care settings.

You will learn how to support independence and wellbeing, gain a range of technical skills, and develop a range of transferable skills from communication to teamwork. This specialised course will give you the skills to facilitate the empowerment of people with disabilities, and support community participation and social inclusion. Akadia trainers are experienced industry experts who will be there every step of the way to ensure you have the knowledge and skills needed to succeed in the field.

Successful completion of this course will qualify you to work supporting people with a disability in their homes and communities, or for National Disability Insurance Scheme (NDIS) service providers. It will also prepare you to undertake further studies in the community services and health sectors.

Course Requirements

To achieve a CHC33015 – Certificate of Individual Support you must complete 13 units which are made up of 7 core units and 6 electives.  You will also be required to complete 120 hours of vocational placement.

Core Units:

CHCCCS015 Provide individualised support

CHCCCS023 Support independence and well-being

CHCCOM005 Communicate and work in health or community services

CHCDIV001 Work with diverse people

CHCLEG001 Work legally and ethically

HLTAAP001 Recognise healthy body systems

HLTWHS002 Follow safe work practices for direct client care


CHCDIS001 Contribute to ongoing skills development using a strengths-based approach

CHCDIS002 Follow established person-centred behaviour supports

CHCDIS003 Support community participation and social inclusion

CHCDIS007 Facilitate the empowerment of people with disability

HLTINF001 Comply with infection prevention and control policies and procedure

CHCCCS024 Support individuals with autism spectrum disorder


If you are not currently employed in the disability industry, course you will be required to complete a minimum of 120 hours of workplace placement to allow you to participate in and demonstrate the skills required for successful completion of your training. You’ll be required to work shifts determined by your placement provider, and these can include early mornings or late nights, any day of the week, including public holidays. If you require assistance arranging suitable placement please contact Akadia and we will endeavour to help.

Entry Requirements

There are no formal entry requirements for this course.  

Akadia Training does require that you complete a Language, Literacy and Numeracy skills (LLN) assessment to determine your ability to successfully complete your training. If you believe you may experience difficulties with any aspect of LLN assessment, please talk to us and we will be able to help you. 

Course Delivery | Duration

The CHC33015 Certificate III in Individual Support (Disability) is delivered within 6 – 12 months via a self-paced learning program developed to meet the individual students’ needs.  Every student will have access to regular one-on-one contact with their dedicated trainer.  

The time taken to complete your studies depends entirely upon how much time you can dedicate to your training. 

Our trainers will make scheduled site visits to your workplace to assist you. These visits will be scheduled after negotiation with your workplace and yourself and will provide you with tuition, learning support, and conduct workplace observations. You will still be required to do some study and complete assessments in your own time.

Certificate 3 Guarantee Program

Funded by the Queensland Government, the Certificate 3 Guarantee Program supports eligible individuals to complete their first post-school certificate III qualification.

The program also supports school students to access training and Queensland’s Year 12 graduates to transition to employment by providing free training in high priority qualifications.

Akadia Training is a Skills Assure Supplier to deliver training and assessment for the Certificate III in Individual Support under the Certificate 3 Guarantee Program.   

To be eligible to enrol into the Government Funded Certificate 3 Guarantee Program you must:

  • Be a permanent resident of Queensland aged 15 years or above, and
  • No longer at school (with the exception of VET in school students) and,
  • Not have completed or be enrolled in a Certificate III (or higher qualification), this does not include qualifications completed at school, and
  • Be an Australian or New Zealand citizen or Australian permanent resident (including humanitarian entrants), or a temporary resident with the necessary visa and work permits on the pathway to permanent residency.

For more information on the Certificate 3 Guarantee Program visit:

Recognition of Prior Learning (RPL)

RPL is a form of assessment and is offered to all students once you have enrolled into your qualification. RPL provides an opportunity for a range of knowledge and skills relevant to this qualification and the job role to be assessed and recognised before formal training commences.

RPL will require you to discuss your experience with your trainer, gather evidence to support the RPL process, and participate in a workplace observation visit with your workplace supervisor and one of our trainers.

Direct Credit

If a student has existing qualifications that may be related to this qualification, they will be encouraged to present those qualifications or Statements of Attainment (SOA) to their trainer. Existing qualifications or SOA will be assessed against the requirements of the current Certificate III in Individual Support to determine if any credit transfers are appropriate. 

Refund Policy

Once training has commenced, refunds will be given on a pro-rata basis, in accordance with the agreed training plan. For those units which students have commenced training in, (those in which resources and/or any training has been received) fees will be refunded on a pro rata basis. If fees have been paid in advance and training has not commenced nor resources issued, then fees for those units will be refunded in total. Students may appeal in writing to the Training Manager regarding this refund policy. If a student withdraws from a workshop or agreed training session without notifying Akadia, a refund will not be issued for that unit or workshop. 

Akadia Training Toowoomba

If you are considering a career in this industry, we would love to talk to you about your career options and guide you through the enrolment process.

At Akadia Training, we aren’t just another training institution. When you enrol, you will become part of the Akadia family where you will receive on-going support throughout the entire course. You will learn from a team of trainers who have current experience in the aged care and disability industry.