Abuse, neglect, critical incidents and mandatory reporting

Workshop Overview

Managing incidents effectively is an essential part of providing quality and safe disability supports and services.   This workshop details the requirement by every worker to support each client with access that is free of violence, abuse, neglect, exploitation or discrimination. 

Workers will be instructed on how to recognise and respond to critical incidents in accordance with legal requirements.  



Group bookings (up to 10 people)                                   $500 (inc. GST)

Travel and accommodation costs may apply


1 1/2 hour duration


Industry Expert

Individual or Groups

What is Included?

This is a 1 ½ hr workshop that should be delivered in combination with the Documentation workshop. There is a heavy focus on meeting the legal requirements of mandatory reporting.

Attendees will learn reporting practices that will stand up in court. The workshop has been developed in reference to the Queensland Government Department of Seniors, Disability Services, ATSIP and the NDIS Quality and Safeguards Commissions

  • Defining reportable incidents
  • Indicators and signs of abuse, neglect and exploitation
  • Death in care
  • Responding to abuse, neglect, exploitation and death in care
  • Timelines for reporting
  • Risk factors
  • Key features of abuse prevention
Who Should Attend?

Direct care workers, administrators, team leaders, supervisors and managers of aged care and disability services

Workshop Duration

This is a 1 1/ 2 hour workshop where participants will receive 3 CPD points.

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